Toyota Relax: Everything You Need To Know About Toyota’s 10 Year Warranty

There is no cost to the customer. Once a vehicle has had a scheduled full or interim service at a Toyota centre, the warranty cover is automatically applied.
 

After each service at a Toyota centre, the warranty cover is extended for 12 months or 10,000 miles, whichever comes soonest. The cover is renewed at each service and can run for up to 10 years or 100,000 miles.
 

Yes, this is an essential part of the offer. Each scheduled full or interim service extends the warranty cover by 12 months or 10,000 miles.
 

There are no complex clauses, exclusions or caveats: the new programme is designed to be simple, comprehensive and easy for the customer to understand and benefit from. The warranty covers the same parts and labour as the three-year manufacturer’s warranty provided on new Toyota vehicles and the one-year manufacturer warranty that’s standard with approved used vehicles. A vehicle health check is part of the service package, which includes all mechanical and electronic parts, which helps potential problems to be detected at an early stage.
 

Yes, all vehicles are covered. That includes the Hilux pickup truck, Proace van range and Land Cruiser Commercial 4×4. Every model from the Toyota range is eligible as long as it meets the age and mileage limits.
 

Thanks to the Proace van’s longer service intervals, the Toyota Relax warranty cover is extended by 24 months or 20,000 miles, whichever comes soonest.
 

Absolutely. The normal age and mileage limits apply (the vehicle must be less than 10 years old and have covered fewer than 100,000 miles) but once a Toyota centre has seen your vehicle for a scheduled full or interim service, the warranty cover automatically starts.
 

No, you’ll be fine. Absolutely. The normal age and mileage limits apply (the vehicle must be less than 10 years old and have covered fewer than 100,000 miles), but, once a Toyota centre has seen your vehicle for a scheduled full or interim service, the warranty cover automatically starts.
 

Every drivetrain is covered, from regular petrol and diesel-powered vehicles to hybrid, plug-in hybrid, electric and even hydrogen-powered models. When a hybrid Hilux arrives, that will be covered too.
 

Every Toyota is eligible, subject to age and mileage limits. Once a Toyota centre has seen your vehicle for a scheduled full or interim service, the warranty cover automatically starts and runs for 12 months or 10,000 miles.
 

Every new Toyota is covered by a three-year or 60,000-mile warranty. Once that expires, the Toyota Relax warranty cover will be applied, subject to the vehicle being serviced as scheduled by a Toyota centre.
 

Sadly not. The Toyota Relax warranty will be automatically initiated once the vehicle has had a scheduled service at a Toyota centre, but existing faults not previously covered by a warranty are excluded. If owners are concerned about potentially having to pay for significant repairs when bringing their vehicle to a centre for service for the first time, Toyota’s Drive Now, Pay Later scheme is available to spread costs over a suitable period of time.
 

No, the extended warranty coverage is an additional benefit on top of your service plan and won’t leave you facing any extra costs.
 

Possibly, but Toyota has transparent pricing with a service menu price guarantee for the scheduled servicing requirements for each model. You shouldn’t be facing any surprises. Each centre also offers an online service booking facility, with collection and delivery, courtesy cars and while-you-wait servicing options.
 

If a vehicle requires work to be done under warranty, the customer should contact their local Toyota centre in the first instance. They will be able to confirm the Relax warranty status upon receiving the details of the vehicle.
 

The vehicle must be serviced before the Relax warranty expires to activate a new contract and maintain the cover. If this happens, you will be left uncovered. However, a new contract will start at the next service, reinstating cover from that point.
 

There are no forms to sign to obtain the Toyota Relax warranty cover, and the customer does not have to keep or present any policy documents should they need to make a claim. The warranty status of their vehicle is recorded in the details of their vehicle held by the Toyota network and is noted on the service invoice raised by the centre.
 

No, the warranty is automatically activated following the completion of a full or interim service.
 

If a vehicle is sold, the new owner inherits the benefits and can continue to extend the warranty by maintaining it at a Toyota centre. The warranty cover applies only to the serviced vehicle and cannot be transferred to another vehicle.
 

Roadside cover is not included in the Toyota Relax warranty but can be purchased separately if required.
 

As this vehicle has two-year service intervals, a Toyota Relax contract will be created for two years or 20,000 miles, whichever is soonest, or up to the next service due date. This can be extended up to 10 years or 100,000 miles at subsequent services.
 

Amazingly, as long as it’s within the 100,000-mile limit, you can still benefit from Toyota Relax. The vehicle will require a service at a Toyota centre for the cover to be activated, where it will then run for 12 months or 10,000 miles, whichever is the soonest. Any existing faults will need to be repaired before they will be covered by the warranty.
 

As your Land Cruiser is more than 10 years old, Toyota Relax won’t be available to you.
 

Despite your truck being just four years old, as it’s over the 100,000-mile limit you won’t be eligible for the extended Toyota Relax cover.