1. Introduction
Huff Media Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller
Huff Media Ltd is the data controller responsible for your personal data. Our registered address is: 64 Belle Isle Crescent, Brampton, Huntingdon, PE28 4SH.

If you have any questions regarding this policy, contact us at: [email protected].

3. Data We Collect
We may collect and process the following categories of personal data:

  • Information you provide to us:
    • Name, address, email address, phone number.
    • Financial and payment information (for transactions).
    • Personal descriptions and photographs (if submitted).
  • Information we collect automatically:
    • IP address, browser type and version, time zone settings.
    • Information about your visit, such as page interactions, browsing paths, and length of visit.
    • Website usage information, as explained under Website Analytics below.
  • Information from third parties:
    • Data from partners and service providers, including advertising networks, analytics providers, and payment processors.

4. How We Use Your Data
We use your personal data for the following purposes:

  • To fulfil our contractual obligations, such as processing transactions and delivering products or services.
  • To provide customer support and respond to your inquiries.
  • To notify you about changes to our services.
  • To enhance the functionality and user experience of our website.
  • To send you marketing communications (where you have provided consent).
  • To comply with legal obligations.

5. Contact Enquiries
When you contact us through our website, we collect the details you enter in the form, including your name, email address and message. We use this information to respond to your enquiry and manage any follow-up correspondence. Submissions are sent to our email system and temporarily stored in our website’s database.

6. Website Analytics
We use Independent Analytics to understand how visitors use Professional Pickup, including which pages are read and how visitors reach the website. It operates without analytics cookies and stores statistics on our website’s server.

It processes IP addresses and browser information to estimate location and create a hashed visitor identifier, without storing the original IP address in its analytics database. The random value used to generate this identifier changes daily, limiting recognition of repeat visitors across days.

7. Legal Bases for Processing
We process your personal data based on the following legal grounds:

  • Consent: Where you have explicitly consented to receiving marketing communications.
  • Contract: When processing is necessary for performing a contract with you.
  • Legal Obligation: To comply with legal requirements.
  • Legitimate Interest: For operational purposes, provided these interests are not overridden by your rights.

8. Sharing Your Information
We may share your data with:

  • Service providers and business partners for the fulfilment of contracts.
  • Analytics and search engine providers to optimize our website.
  • Advertisers for delivering relevant content, where consent has been provided.
  • Authorities if required by law.

We will not sell or lease your personal data to third parties.

9. International Data Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the Information Commissioner’s Office (ICO).

10. Data Retention
We normally delete routine contact enquiries within 12 months of the last correspondence. This applies to emails and copies of submissions stored through our website’s contact form.

Where correspondence relates to a contract, transaction, complaint or legal matter, we may retain it for longer where necessary to meet our contractual or legal obligations, maintain accounting records, or establish, exercise or defend legal claims.

11. Security Measures
We implement technical and organizational measures to protect your data, including:

  • Secure servers and encryption of sensitive data.
  • Access controls to limit data access.
  • Regular security assessments.

12. Your Rights
Under UK GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate data.
  • Erasure: Request deletion of your data where applicable.
  • Restriction: Request restriction of processing.
  • Data Portability: Request transfer of your data to another service.
  • Objection: Object to processing based on legitimate interests or direct marketing.

If you have concerns about how we handle your personal data, please contact us so we can try to resolve them. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at https://ico.org.uk/make-a-complaint/.

13. Cookies
We use cookies to improve website functionality and user experience. Detailed information is provided in our Cookie Policy.

14. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting personal data.

15. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.

16. Contact Us
For questions, comments, or requests regarding this privacy policy, contact:

Email: [email protected]
Postal Address: 64 Belle Isle Crescent, Brampton, Huntingdon, PE28 4SH

This policy was last updated on 7 November 2026.