Volkswagen is getting ready to update the Crafter, giving its large van a facelift that will feature a vastly improved cabin with the latest infotainment software and driver safety technology.
The most obvious update is the addition of a 10.3-inch infotainment screen in the centre of a redesigned dashboard, with a larger 12.9-inch screen available as an option. The new screen integrates Volkswagen’s latest ‘modular infotainment matrix’ software, which means you’ll be using the screen to control most aspects of the van, including the heating and ventilation.
The digital-first aesthetic continues with a digital instrument panel ahead of the driver. This will be customisable, with the operator able to select different modes — including navigation, infotainment, telephone or simply a speed readout — using controls on the steering wheel.
The protruding area of the dashboard that houses the gear lever on manual gearbox models remains but has been replaced by a convenient cubby hole on automatic gearbox vans. The gear selector on these has been moved to the steering column, with the manual handbrake on all models replaced by an electronic switch to the side of the infotainment screen.
“We have updated the Crafter’s electronics architecture to integrate the next-generation infotainment, assist and convenience systems into the successful model,” explained Karsten Franz, head of technical development at Volkswagen Commercial Vehicles. “This means the Crafter will remain the most advanced commercial vehicle model series in its class.”
Enhanced safety technology will see new driver aids available on the Crafter for the first time, following the facelift, with each model receiving a blind spot warning system that can pick out cyclists or scooters as well as larger vehicles. Rear cross traffic alert, which brakes the vehicle when reversing if a vehicle approaches from the side, is extended to the front of the van, where it will be able to detect oncoming vehicles when pulling out of blind junctions.
When the updated van arrives in April 2024, it’s not expected to see any changes to the powertrains or cargo-carrying ability.
“The Crafter sets itself apart with a timeless, high-quality and clear design,” said chief designer Albert Kirzinger. “However, it also sets standards for practical use right from the start. We have, therefore, deliberately focused on revamping the interior. The result is an intuitive state-of-the-art cockpit landscape that reflects modern times and makes the driver’s everyday work easier.”
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